(Continued)

Note: Advertising space is available on the Rank for $ales newsletter. Currently, we have over 17,000 weekly subscribers. Enquiries: advertising@rankforsales.com

In other news, the websites of too many Fortune 100 companies in the United States don't take visitors and customers seriously, an upcoming report by research and consulting firm the Customer Respect Group concludes. The report shows that while companies like Microsoft and Hewlett-Packard performed well, most had inadequate privacy, operational or security measures in place to reassure customers.

The study evaluates the top 100 U.S. companies in six categories -- simplicity, responsiveness, transparency, principles, attitude and privacy -- and elicits end-user feedback on their experiences of visits to the Web sites. Grading is done on a 0 (worst) to 10 (best) scale.

Roger Fairchild, president of the Bellevue, Wash.-based consulting firm, said he finds it amazing that after three years of publishing report results, companies still don't treat their websites seriously.

"Companies need to realize that the current statistic is 10.6 percent of all transactions in the U.S. are initiated with a visit to a Web site," he said.

<<< Previous page       Next: Yahoo blocking third-party instant messaging >>>

Pages: 1   2   3   4   5   6   7   8   9   10   11   12   13   14

Bookmark the Rank for $ales website by simply clicking here.

Legal Notice
If you find this newsletter interesting and of value to you, you are encouraged to link to it, using a normal H REF text link. The Rank for $ales Weekly newsletter is Copyright © Serge Thibodeau, 2004. Any reproduction, full or partial is prohibited without my prior written consent. Address all enquiries for the proper and acceptable procedures regarding certain limited reprint permissions to sthibodeau@rankforsales.com

You can link to the Rank for Sales web site as much as you like. Read our section on how your company can participate in our reciprocal link exchange program and increase your rankings in the major search engines.